How To Fix SCRMF102 - RefDB: Test ID distribution failed

SAP Error Message - Details

• Message type: E = Error

• Message class: SCRMF - Check Results Management: FA Extention

• Message number: 102

• Message text: RefDB: Test ID distribution failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SCRMF102 - RefDB: Test ID distribution failed ?

  The SAP error message SCRMF102, which states "RefDB: Test ID distribution failed," typically occurs in the context of SAP's Solution Manager or during the execution of test management processes. This error indicates that there was a failure in distributing test IDs to the relevant systems or components.
  Causes:
  
  Configuration Issues: There may be misconfigurations in the test management settings or in the connection between the Solution Manager and the managed systems.
  Authorization Problems: The user executing the distribution may not have the necessary authorizations to perform the operation.
  Network Issues: Connectivity problems between the Solution Manager and the target systems can lead to distribution failures.
  System Performance: If the target system is under heavy load or experiencing performance issues, it may not be able to process the distribution request.
  Data Integrity Issues: There may be inconsistencies or errors in the test data that prevent successful distribution.
  
  Solutions:
  
  Check Configuration: Review the configuration settings in the Solution Manager for test management and ensure that all connections to managed systems are correctly set up.
  Verify Authorizations: Ensure that the user has the necessary authorizations to perform the distribution. This may involve checking roles and permissions in both the Solution Manager and the target systems.
  Network Connectivity: Test the network connection between the Solution Manager and the target systems. Ensure that there are no firewalls or network issues blocking communication.
  Monitor System Performance: Check the performance of the target system. If it is under heavy load, consider scheduling the distribution during off-peak hours.
  Data Validation: Validate the test data to ensure there are no inconsistencies or errors. This may involve checking for missing or incorrect entries in the test cases or test plans.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error. SAP frequently updates its knowledge base with solutions for known issues.
  Logs and Traces: Review the application logs and traces in both the Solution Manager and the target systems for more detailed error messages that can provide additional context.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Documentation: Refer to the official SAP documentation for Solution Manager and test management for best practices and troubleshooting steps.
  
  If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.