How To Fix SCRM802 - Direct check failed in &1 instances

SAP Error Message - Details

• Message type: E = Error

• Message class: SCRM - Check Results Management

• Message number: 802

• Message text: Direct check failed in &1 instances

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SCRM802 - Direct check failed in &1 instances ?

  The SAP error message SCRM802, which states "Direct check failed in &1 instances," typically occurs in the context of SAP Supplier Relationship Management (SRM) or similar modules where direct checks are performed on certain instances or data entries. This error can arise due to various reasons, including data inconsistencies, configuration issues, or problems with the underlying business logic.
  Causes:
  
  Data Inconsistencies: There may be inconsistencies in the data being processed, such as missing or incorrect entries in the database.
  Configuration Issues: Incorrect configuration settings in the SRM system can lead to failures in direct checks.
  Authorization Problems: The user may not have the necessary authorizations to perform the action that triggered the error.
  Business Logic Errors: There may be issues in the custom code or enhancements that affect the direct check process.
  System Performance: Performance issues or timeouts during processing can also lead to this error.
  
  Solutions:
  
  Check Data Integrity: Review the data associated with the instances mentioned in the error message. Ensure that all required fields are populated and that there are no inconsistencies.
  Review Configuration: Verify the configuration settings in the SRM system. Ensure that all necessary settings are correctly configured for the processes you are trying to execute.
  Authorization Check: Ensure that the user executing the transaction has the necessary authorizations. You can check this using transaction SU53 to analyze authorization failures.
  Debugging: If you have access to the development environment, consider debugging the process to identify where the direct check is failing. This may involve looking at the relevant ABAP code or business logic.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that may address this specific error. There may be known issues or fixes available.
  System Performance: If performance issues are suspected, consider checking system logs and performance metrics to identify any bottlenecks.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as SE80 (Object Navigator), SE37 (Function Module), or SE11 (Data Dictionary).
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Documentation: Review the official SAP documentation for SRM and related modules to understand the expected behavior and configuration settings.
  
  If the issue persists after trying the above solutions, it may be beneficial to reach out to SAP support for further assistance.