How To Fix SCRM801 - Direct check failed in one instance

SAP Error Message - Details

• Message type: E = Error

• Message class: SCRM - Check Results Management

• Message number: 801

• Message text: Direct check failed in one instance

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SCRM801 - Direct check failed in one instance ?

  The SAP error message SCRM801, which states "Direct check failed in one instance," typically occurs in the context of SAP's Supplier Relationship Management (SRM) or similar modules where checks are performed on data consistency or integrity. This error can arise due to various reasons, including configuration issues, data inconsistencies, or problems with the underlying business logic.
  Causes:
  
  Data Inconsistency: There may be inconsistencies in the data being processed, such as missing or incorrect entries in the database.
  Configuration Issues: Incorrect configuration settings in the SRM system or related modules can lead to this error.
  Authorization Problems: The user may not have the necessary authorizations to perform the action that triggered the error.
  System Bugs: There may be bugs or issues in the specific version of SAP you are using that could lead to this error.
  
  Solutions:
  
  
  Check Data Consistency:
  
  Review the data being processed when the error occurs. Ensure that all required fields are filled out correctly and that there are no missing or invalid entries.
  Use transaction codes like SE11 or SE16 to check the relevant database tables for inconsistencies.
  
  
  
  Review Configuration Settings:
  
  Verify the configuration settings in the SRM system. Ensure that all necessary settings are correctly configured according to your business requirements.
  Check for any recent changes in configuration that might have led to this issue.
  
  
  
  Authorization Check:
  
  Ensure that the user encountering the error has the necessary authorizations to perform the action. You can check this using transaction SU53 to analyze authorization failures.
  
  
  
  Debugging:
  
  If you have access to debugging tools, you can use transaction SE80 or SE37 to analyze the program or function module that is generating the error. This may provide insights into what is causing the direct check to fail.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes or patches that address this specific error. There may be known issues and fixes available.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including the context in which it occurs.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE11 (Data Dictionary), SE16 (Data Browser), and SU53 (Authorization Check).
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
  Documentation: Review SAP documentation related to SRM and error handling for additional context and troubleshooting steps.
  
  By following these steps, you should be able to identify the cause of the SCRM801 error and implement a suitable solution.