How To Fix SCRM231 - Lost ITERA connection

SCRM231 - Overview

• Message type: E = Error

• Message class: SCRM - Check Results Management

• Message number: 231

• Message text: Lost ITERA connection

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SCRM231 - Lost ITERA connection ?

  The SAP error message SCRM231, which indicates a "Lost ITERA connection," typically occurs in the context of SAP's CRM (Customer Relationship Management) system when there is a disruption in the connection to the ITERA (Integrated Technical and Enterprise Resource Architecture) system. This can happen due to various reasons, including network issues, configuration problems, or system overloads.
  Causes:
  
  Network Issues: Temporary network disruptions or latency can lead to lost connections.
  Configuration Errors: Incorrect settings in the SAP system or the ITERA system can cause connection failures.
  System Overload: High system load or resource constraints can lead to timeouts and lost connections.
  Firewall or Security Settings: Firewalls or security settings may block the connection between SAP and ITERA.
  Service Outages: The ITERA service itself may be down or experiencing issues.
  
  Solutions:
  
  Check Network Connectivity: Ensure that there are no network issues between the SAP system and the ITERA system. You can use tools like ping or traceroute to diagnose connectivity.
  Review