How To Fix SCRM229 - Data from RefDb is inconsistent

SAP Error Message - Details

• Message type: E = Error

• Message class: SCRM - Check Results Management

• Message number: 229

• Message text: Data from RefDb is inconsistent

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SCRM229 - Data from RefDb is inconsistent ?

  The SAP error message SCRM229, which states "Data from RefDb is inconsistent," typically occurs in the context of SAP's Supplier Relationship Management (SRM) or similar modules where reference data is being accessed or processed. This error indicates that there is a mismatch or inconsistency in the reference database (RefDb) that the system is trying to use.
  Causes:
  
  Data Corruption: The reference database may have corrupted entries or inconsistencies due to improper data handling or system errors.
  Configuration Issues: Incorrect configuration settings in the SRM or related modules can lead to inconsistencies in how data is retrieved or processed.
  Missing Data: Required reference data may be missing or incomplete, leading to inconsistencies when the system attempts to access it.
  Version Mismatch: If there are different versions of data or configurations across systems (e.g., development, testing, production), this can lead to inconsistencies.
  Transport Issues: If data was transported from one system to another, it may not have been transported correctly, leading to inconsistencies.
  
  Solutions:
  
  Data Consistency Check: Run consistency checks on the reference database to identify and rectify any inconsistencies. This can often be done through transaction codes or specific reports in SAP.
  Repopulate Reference Data: If certain reference data is missing or corrupted, consider repopulating it from a reliable source or backup.
  Review Configuration: Check the configuration settings in the SRM or related modules to ensure they are set up correctly and consistently across systems.
  Transport Validation: If the issue arose after a transport, validate the transport logs to ensure that all necessary objects were transported correctly.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve known issues.
  Consult Documentation: Review the official SAP documentation for the specific module you are working with to understand the expected data structure and relationships.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that can help in diagnosing and fixing the issue, such as SE11 (Data Dictionary), SE16 (Data Browser), or specific SRM transaction codes.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
  Support: If the issue persists, consider reaching out to SAP Support for assistance, especially if it is impacting business operations.
  
  By following these steps, you should be able to identify the root cause of the SCRM229 error and implement a solution to resolve it.