How To Fix SCRM023 - This statistics type is not supported for hierarchical display

SAP Error Message - Details

• Message type: E = Error

• Message class: SCRM - Check Results Management

• Message number: 023

• Message text: This statistics type is not supported for hierarchical display

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SCRM023 - This statistics type is not supported for hierarchical display ?

  The SAP error message SCRM023, which states "This statistics type is not supported for hierarchical display," typically occurs in the context of SAP Customer Relationship Management (CRM) when you are trying to display statistics or reports that are not compatible with a hierarchical view.
  Cause:
  The error is usually caused by one of the following reasons:
  
  Incompatible Statistics Type: The statistics type you are trying to display is not designed to be shown in a hierarchical format. Some statistics types are only meant for flat displays.
  Configuration Issues: There may be configuration settings in the SAP system that do not support hierarchical displays for the selected statistics type.
  Data Structure: The underlying data structure may not support hierarchical representation for the selected statistics.
  
  Solution:
  To resolve the SCRM023 error, you can try the following solutions:
  
  
  Check Statistics Type: Verify that the statistics type you are trying to use is indeed compatible with hierarchical display. You may need to switch to a different statistics type that supports hierarchical views.
  
  
  Change Display Settings: If possible, change the display settings to a flat view instead of a hierarchical view. This can often be done in the report or statistics display options.
  
  
  Review Configuration: Check the configuration settings in the SAP system related to the statistics type. Ensure that the settings allow for hierarchical displays if that is your intended use.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for the specific statistics type you are using. This can provide insights into its capabilities and limitations.
  
  
  Contact SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP support for assistance. They may provide specific guidance based on your system configuration and the statistics type in question.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide updates and patches that could resolve the issue.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed. Other users may have encountered the same error and found solutions.
  Training and Documentation: Ensure that users are trained on the correct usage of statistics types and their display options within the SAP CRM system.
  
  By following these steps, you should be able to identify the cause of the SCRM023 error and implement a suitable solution.