How To Fix /SCMUI/CA_KPI_PERS012 - An error occurred while reading the maximum number of hits

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMUI/CA_KPI_PERS -

• Message number: 012

• Message text: An error occurred while reading the maximum number of hits

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMUI/CA_KPI_PERS012 - An error occurred while reading the maximum number of hits ?

  The SAP error message /SCMUI/CA_KPI_PERS012 indicates that there was an issue while trying to read the maximum number of hits for a Key Performance Indicator (KPI) in the SAP Supply Chain Management (SCM) User Interface. This error typically arises in the context of performance issues or configuration problems.
  Possible Causes:
  
  Data Volume: The dataset being queried may be too large, leading to performance issues or timeouts.
  Configuration Issues: There may be incorrect settings in the KPI configuration or in the underlying data model.
  Authorization Issues: The user may not have the necessary authorizations to access the data required for the KPI.
  System Performance: The SAP system may be experiencing performance issues due to high load or insufficient resources.
  Network Issues: There could be network-related problems affecting the communication between the client and the server.
  
  Solutions:
  
  Check Data Volume: If the dataset is too large, consider filtering the data or aggregating it to reduce the number of records being processed.
  Review KPI Configuration: Verify the configuration settings for the KPI in question. Ensure that all parameters are set correctly and that the underlying data sources are properly defined.
  Authorization Check: Ensure that the user has the necessary authorizations to access the KPI data. This can be checked in the user roles and authorizations.
  System Performance Monitoring: Monitor the system performance using transaction codes like ST03N (Workload Analysis) or ST22 (Dump Analysis) to identify any bottlenecks or issues.
  Network Diagnostics: Check for any network issues that might be affecting the connection to the SAP system. This can include checking firewalls, VPNs, or other network configurations.
  Increase Timeout Settings: If the issue is related to timeouts, consider increasing the timeout settings in the SAP system or in the web application server.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide patches and updates.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as /SCMUI/CA_KPI for KPI configuration and monitoring.
  Documentation: Review the official SAP documentation for SCM and KPI management for best practices and troubleshooting steps.
  
  If the issue persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance, providing them with detailed information about the error and the context in which it occurred.