How To Fix /SCMUI/CA_KPI_PERS006 - An error occurred while loading the displayed KPIs

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMUI/CA_KPI_PERS -

• Message number: 006

• Message text: An error occurred while loading the displayed KPIs

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMUI/CA_KPI_PERS006 - An error occurred while loading the displayed KPIs ?

  The SAP error message /SCMUI/CA_KPI_PERS006 indicates that there was an issue while loading the Key Performance Indicators (KPIs) in the SAP system. This error can arise due to various reasons, and understanding the cause is essential for troubleshooting. Here are some common causes, potential solutions, and related information:
  Causes:
  
  Authorization Issues: The user may not have the necessary authorizations to view the KPIs.
  Data Issues: There may be missing or inconsistent data in the underlying database that the KPIs rely on.
  Configuration Problems: The KPI configuration might be incorrect or incomplete.
  System Performance: Slow system performance or timeouts can lead to errors when loading KPIs.
  Technical Errors: There could be technical issues such as missing components, incorrect settings, or bugs in the SAP system.
  
  Solutions:
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary roles and authorizations to access the KPIs. This can be done by checking the user roles in transaction SU01 or PFCG.
  
  
  
  Validate Data:
  
  Check the underlying data sources for the KPIs to ensure that they are populated correctly. You can use transaction codes like SE16 or SE11 to inspect the relevant tables.
  
  
  
  Review KPI Configuration:
  
  Go to the KPI configuration settings in the SAP system and verify that all necessary settings are correctly configured. This can be done in the relevant customizing transactions.
  
  
  
  Monitor System Performance:
  
  Check the system performance and look for any bottlenecks. You can use transaction ST22 for dumps, SM21 for system logs, and SM37 for job monitoring to identify any issues.
  
  
  
  Check for Technical Issues:
  
  Look for any recent changes or updates in the system that might have affected the KPI functionality. Review the SAP notes and patches related to the specific version of your SAP system.
  
  
  
  Clear Cache:
  
  Sometimes, clearing the cache can resolve loading issues. You can do this by using transaction SICF to refresh the service or by using transaction SM12 to delete any locks.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that might address this specific error message. There may be known issues or patches available.
  
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for more details on KPIs and their configuration.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed information about the error and the context in which it occurs.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution.