How To Fix /SCMUI/CA_ALERT006 - Alert forwarding failed; selected user &1 not found

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMUI/CA_ALERT -

• Message number: 006

• Message text: Alert forwarding failed; selected user &1 not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMUI/CA_ALERT006 - Alert forwarding failed; selected user &1 not found ?

  The SAP error message /SCMUI/CA_ALERT006 Alert forwarding failed; selected user &1 not found typically indicates that the system is unable to forward an alert to a specified user because that user does not exist in the system or is not properly configured.
  Cause:
  
  User Not Found: The user ID specified in the alert forwarding process does not exist in the SAP system.
  User Inactive: The user may exist but is inactive or locked.
  Authorization Issues: The user may not have the necessary authorizations to receive alerts.
  Incorrect User ID: There may be a typo or formatting issue in the user ID being referenced.
  
  Solution:
  
  
  Verify User Existence:
  
  Go to transaction code SU01 (User Maintenance) and check if the user ID specified in the error message exists.
  If the user does not exist, you will need to create the user using the same transaction.
  
  
  
  Check User Status:
  
  If the user exists, check if the user is active. Ensure that the user is not locked or inactive.
  You can unlock or activate the user in the SU01 transaction.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to receive alerts. This may involve checking roles and profiles assigned to the user.
  
  
  
  Correct User ID:
  
  Double-check the user ID for any typos or formatting issues. Ensure that it matches the expected format in the system.
  
  
  
  Alert Configuration:
  
  Review the alert configuration settings to ensure that the alert forwarding is set up correctly and that the user is included in the alert distribution list.
  
  
  
  System Logs:
  
  Check system logs for any additional error messages or warnings that may provide more context about the issue.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SU01: User Maintenance
  SU10: Mass User Maintenance
  PFCG: Role Maintenance (to check user roles and authorizations)
  
  
  
  Documentation: Refer to SAP Help documentation for more details on user management and alert configuration.
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  
  By following these steps, you should be able to resolve the error and ensure that alerts are properly forwarded to the intended users.