How To Fix /SCMUI/CA_ALERT003 - The processing level of &1 alerts is set to &2

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMUI/CA_ALERT -

• Message number: 003

• Message text: The processing level of &1 alerts is set to &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMUI/CA_ALERT003 - The processing level of &1 alerts is set to &2 ?

  The SAP error message /SCMUI/CA_ALERT003 indicates that there is a mismatch in the processing level of alerts in the SAP system. This message typically arises in the context of SAP Supply Chain Management (SCM) and is related to the configuration of alert management.
  Cause:
  The error message /SCMUI/CA_ALERT003 is triggered when the processing level of alerts is set to a value that is not compatible with the current configuration or expectations of the system. The parameters &1 and &2 in the message represent:
  
  &1: The type of alerts being processed.
  &2: The current processing level set for those alerts.
  
  This mismatch can occur due to:
  
  Incorrect configuration settings in the alert management.
  Changes in the system that have not been properly reflected in the alert processing settings.
  User roles or authorizations that do not align with the expected processing level.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Alert Configuration:
  
  Navigate to the alert management configuration in your SAP system.
  Verify the processing levels set for the alerts in question. Ensure that they are correctly configured according to your business requirements.
  
  
  
  Adjust Processing Levels:
  
  If the processing level is set incorrectly, adjust it to the appropriate level that matches the expected configuration for the alerts.
  
  
  
  Review User Authorizations:
  
  Ensure that the user roles and authorizations are correctly set up to allow for the processing of the specified alert levels.
  
  
  
  Consult Documentation:
  
  Refer to the SAP Help documentation or the specific configuration guides for alert management in SCM to understand the expected settings and configurations.
  
  
  
  System Logs and Traces:
  
  Check system logs and traces for any additional error messages or warnings that might provide more context about the issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the configuration and user roles, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  SAP Notes: Look for relevant SAP Notes that might address known issues or provide patches related to alert management.
  Transaction Codes: Familiarize yourself with transaction codes related to alert management, such as /SCMUI/ALERT for managing alerts.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify and resolve the cause of the /SCMUI/CA_ALERT003 error message in your SAP system.