How To Fix /SCMTMS/UI_MESSAGES671 - Dispute case &1 not found

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/UI_MESSAGES -

• Message number: 671

• Message text: Dispute case &1 not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/UI_MESSAGES671 - Dispute case &1 not found ?

  The SAP error message /SCMTMS/UI_MESSAGES671 indicates that a dispute case with the specified identifier (represented by &1) could not be found in the system. This error typically occurs in the context of SAP Transportation Management (TM) when trying to access or manipulate a dispute case that does not exist or has been deleted.
  Causes:
  
  Incorrect Case ID: The dispute case ID you are trying to access may be incorrect or mistyped.
  Case Deletion: The dispute case may have been deleted or archived, making it unavailable for access.
  Authorization Issues: The user may not have the necessary permissions to view the dispute case.
  Data Synchronization Issues: There may be issues with data synchronization between different systems or modules within SAP.
  Configuration Issues: There may be configuration problems in the Transportation Management module that prevent the system from locating the dispute case.
  
  Solutions:
  
  Verify Case ID: Double-check the dispute case ID you are using to ensure it is correct and exists in the system.
  Check Deletion/Archiving: Investigate whether the dispute case has been deleted or archived. You may need to consult with your SAP administrator or check the relevant tables.
  Review Authorizations: Ensure that the user has the necessary authorizations to access dispute cases. This may involve checking user roles and permissions in the SAP system.
  Data Consistency Check: Run consistency checks or reports to ensure that the data in the Transportation Management module is consistent and that there are no synchronization issues.
  Consult Documentation: Refer to SAP documentation or notes related to dispute cases in Transportation Management for any specific guidance or known issues.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for assistance, especially if it appears to be a system or configuration issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP TM that may help you navigate dispute cases, such as /SCMTMS/DM for dispute management.
  SAP Notes: Check for any SAP Notes related to dispute management and error messages in the SAP Support Portal.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the error message /SCMTMS/UI_MESSAGES671.