How To Fix /SCMTMS/TRQ763 - Freight term of forwarding quotation differs

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TRQ -

• Message number: 763

• Message text: Freight term of forwarding quotation differs

Self-Explanatory Message

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• What is the cause and solution for SAP error message /SCMTMS/TRQ763 - Freight term of forwarding quotation differs ?

  The SAP error message /SCMTMS/TRQ763 indicates that there is a discrepancy between the freight terms specified in the forwarding quotation and those defined in the transportation request or other related documents. This can occur in the context of SAP Transportation Management (TM) when the freight terms do not match, leading to inconsistencies in the transportation planning process.
  Cause:
  
  Mismatch in Freight Terms: The freight terms in the forwarding quotation (e.g., prepaid, collect, etc.) do not match those in the transportation request or shipment.
  Data Entry Errors: Incorrect data entry when creating the forwarding quotation or transportation request.
  Configuration Issues: Incorrect configuration in the SAP system regarding freight terms or transportation settings.
  Changes in Documents: If the freight terms were changed in one document but not updated in the other, this can lead to discrepancies.
  
  Solution:
  
  Verify Freight Terms: Check the freight terms in both the forwarding quotation and the transportation request. Ensure they match.
  Update Documents: If there is a mismatch, update the relevant document (either the forwarding quotation or the transportation request) to ensure consistency.
  Check Configuration: Review the configuration settings in SAP TM related to freight terms to ensure they are set up correctly.
  Recreate Documents: If necessary, recreate the forwarding quotation or transportation request to ensure that all terms are aligned.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling freight terms and related configurations.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP TM that can help you view and edit transportation requests and forwarding quotations (e.g., /SCMTMS/PRT, /SCMTMS/QUOT).
  User Roles and Authorizations: Ensure that users have the necessary roles and authorizations to make changes to transportation documents.
  Training and Support: Consider training for users involved in transportation management to minimize data entry errors and improve understanding of freight terms.
  
  By following these steps, you should be able to resolve the error message /SCMTMS/TRQ763 and ensure that your transportation documents are consistent and accurate.