How To Fix /SCMTMS/TRQ762 - Dangerous goods information of forwarding quotation differs

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TRQ -

• Message number: 762

• Message text: Dangerous goods information of forwarding quotation differs

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TRQ762 - Dangerous goods information of forwarding quotation differs ?

  The SAP error message /SCMTMS/TRQ762 Dangerous goods information of forwarding quotation differs typically occurs in the context of SAP Transportation Management (TM) when there is a discrepancy in the dangerous goods information between a forwarding quotation and the associated transportation request or shipment.
  Cause:
  This error can arise due to several reasons:
  
  Inconsistent Data: The dangerous goods information (such as UN number, packing group, and other relevant details) in the forwarding quotation does not match the information in the transportation request or shipment.
  Manual Changes: If the dangerous goods information was manually changed in one of the documents after the quotation was created, it could lead to inconsistencies.
  Master Data Issues: There may be issues with the master data related to dangerous goods, such as incorrect classification or missing information.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Dangerous Goods Information:
  
  Review the dangerous goods information in both the forwarding quotation and the transportation request/shipment.
  Ensure that all relevant fields (e.g., UN number, packing group, etc.) match between the two documents.
  
  
  
  Update the Quotation or Request:
  
  If discrepancies are found, update the forwarding quotation or the transportation request to ensure consistency.
  You may need to edit the dangerous goods data in the forwarding quotation to align it with the transportation request.
  
  
  
  Review Master Data:
  
  Check the master data for the materials involved to ensure that the dangerous goods classification is correct and complete.
  If necessary, update the material master data to reflect accurate dangerous goods information.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidelines on handling dangerous goods information in TM.
  
  
  
  Testing:
  
  After making the necessary changes, test the process again to ensure that the error no longer occurs.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  Transaction Codes: Familiarize yourself with transaction codes related to transportation management and dangerous goods handling, such as /SCMTMS/QUOTATION for managing forwarding quotations.
  User Roles: Ensure that users have the appropriate roles and authorizations to view and edit dangerous goods information.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a consultant specializing in SAP TM for further assistance.