How To Fix /SCMTMS/TRQ440 - Error while resetting organization interaction status for relevant stages

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TRQ -

• Message number: 440

• Message text: Error while resetting organization interaction status for relevant stages

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TRQ440 - Error while resetting organization interaction status for relevant stages ?

  The SAP error message /SCMTMS/TRQ440 typically indicates an issue related to the organization interaction status during the transportation management process. This error can occur in the context of SAP Transportation Management (TM) when there are inconsistencies or issues with the data related to transportation requests or the status of the organization involved in the transportation process.
  Cause:
  
  Data Inconsistencies: There may be inconsistencies in the data related to the transportation request, such as missing or incorrect entries in the relevant tables.
  Status Conflicts: The status of the organization or the transportation request may not align with the expected values, leading to conflicts when trying to reset the status.
  Authorization Issues: The user may not have the necessary authorizations to perform the action related to resetting the organization interaction status.
  Technical Issues: There could be underlying technical issues, such as database locks or system performance problems, that prevent the operation from completing successfully.
  
  Solution:
  
  Check Data Consistency: Review the relevant transportation request and organization data to ensure that all necessary fields are filled out correctly and that there are no inconsistencies.
  Review Status Values: Verify the current status of the transportation request and the organization. Ensure that the statuses are in a state that allows for resetting.
  Authorization Check: Ensure that the user attempting to reset the status has the appropriate authorizations. This may involve checking user roles and permissions in the SAP system.
  System Logs: Check the system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  Technical Support: If the issue persists, consider reaching out to your SAP Basis or technical support team to investigate any underlying technical issues or to check for any system notes or patches that may address the problem.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide guidance on troubleshooting.
  Documentation: Review the SAP Transportation Management documentation for best practices and guidelines on managing transportation requests and organization statuses.
  Community Forums: Engage with the SAP Community or other forums where SAP professionals discuss similar issues. You may find others who have encountered the same error and can share their solutions.
  
  By following these steps, you should be able to identify the cause of the /SCMTMS/TRQ440 error and implement a solution to resolve it.