How To Fix /SCMTMS/TRQ438 - Existing confirmation data overwritten

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TRQ -

• Message number: 438

• Message text: Existing confirmation data overwritten

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TRQ438 - Existing confirmation data overwritten ?

  The SAP error message /SCMTMS/TRQ438 Existing confirmation data overwritten typically occurs in the context of SAP Transportation Management (TM) when there is an attempt to create or update a confirmation for a transportation request or shipment, and the system detects that there is already existing confirmation data for that particular request or shipment.
  Cause:
  
  Duplicate Confirmation: The error is triggered when a new confirmation is being created for a transportation request or shipment that already has existing confirmation data.
  Data Integrity: SAP enforces data integrity rules to prevent overwriting existing confirmations, which could lead to inconsistencies in the transportation process.
  Incorrect Process Flow: The user may be following an incorrect process flow that leads to attempting to confirm a request that has already been confirmed.
  
  Solution:
  
  Check Existing Confirmations: Before creating a new confirmation, check if there are existing confirmations for the transportation request or shipment. You can do this by navigating to the relevant transaction in SAP TM and reviewing the confirmation history.
  Update Existing Confirmation: If you need to modify the existing confirmation, consider updating the existing confirmation data instead of creating a new one. This may involve using the appropriate transaction or function to edit the confirmation.
  Delete Existing Confirmation: If the existing confirmation is no longer valid and you need to create a new one, you may need to delete the existing confirmation first. Ensure that this action is compliant with your business processes and data integrity requirements.
  Consult Documentation: Review the SAP documentation or help files related to transportation confirmations to ensure you are following the correct procedures.
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert who can provide guidance based on your specific configuration and business processes.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP TM, such as /SCMTMS/CONFIRM for confirmations, to navigate the system effectively.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional insights or patches that address known issues.
  User Roles and Authorizations: Ensure that you have the necessary authorizations to create or modify confirmations in the system, as insufficient permissions can also lead to errors.
  
  By following these steps, you should be able to address the error message and proceed with your transportation management tasks effectively.