How To Fix /SCMTMS/TRQ392 - &1 maximum temperature is higher than &2 (reference value in Customizing)

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TRQ -

• Message number: 392

• Message text: &1 maximum temperature is higher than &2 (reference value in Customizing)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TRQ392 - &1 maximum temperature is higher than &2 (reference value in Customizing) ?

  The SAP error message /SCMTMS/TRQ392 indicates that the maximum temperature specified for a transportation request exceeds the reference value defined in the system's customizing settings. This error typically arises in the context of temperature-controlled logistics, where specific temperature ranges are critical for the safe transport of goods, especially in industries like pharmaceuticals, food, and chemicals.
  Cause:
  
  Temperature Exceedance: The maximum temperature set for the transportation request (TR) is higher than the allowed limit defined in the customizing settings.
  Incorrect Customizing Settings: The reference value for maximum temperature in the customizing settings may not be correctly defined or may not align with the requirements of the goods being transported.
  Data Entry Error: There may be a mistake in the data entry for the transportation request, leading to an incorrect maximum temperature being set.
  
  Solution:
  
  
  Review and Adjust the Transportation Request:
  
  Check the maximum temperature specified in the transportation request.
  If the temperature is indeed too high, adjust it to a value that is within the acceptable range.
  
  
  
  Check Customizing Settings:
  
  Navigate to the customizing settings in SAP (usually found under Logistics > Transportation Management > Basic Settings > Define Temperature Ranges).
  Verify the reference values for maximum temperature and ensure they are set correctly according to your business requirements.
  
  
  
  Consult with Stakeholders:
  
  If the maximum temperature needs to be adjusted, consult with relevant stakeholders (e.g., logistics, compliance, quality assurance) to determine the appropriate temperature limits.
  
  
  
  Data Validation:
  
  Ensure that the data entered in the transportation request is accurate and reflects the actual requirements for the goods being transported.
  
  
  
  Testing:
  
  After making adjustments, test the transportation request again to ensure that the error does not reoccur.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or updates regarding this error message.
  Documentation: Review SAP documentation related to temperature management in transportation to understand best practices and compliance requirements.
  Training: Consider training for users involved in creating transportation requests to minimize data entry errors and ensure compliance with temperature regulations.
  
  By following these steps, you should be able to resolve the error message /SCMTMS/TRQ392 and ensure that your transportation requests comply with the defined temperature requirements.