How To Fix /SCMTMS/TRQ387 - &1 shipper's load and count (SLAC) is missing

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TRQ -

• Message number: 387

• Message text: &1 shipper's load and count (SLAC) is missing

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TRQ387 - &1 shipper's load and count (SLAC) is missing ?

  The SAP error message /SCMTMS/TRQ387 &1 shipper's load and count (SLAC) is missing typically occurs in the context of Transportation Management (TM) when there is an issue with the shipment data, specifically related to the Shipper's Load and Count (SLAC) information.
  Cause:
  The error indicates that the SLAC information is missing for a shipment. SLAC is a critical piece of data that provides details about how the goods are loaded onto a transport vehicle, including the number of packages and their arrangement. This information is essential for accurate transportation planning and execution.
  Common causes for this error include:
  
  Incomplete Shipment Data: The shipment may not have been fully populated with all required information, including SLAC.
  Configuration Issues: There may be configuration settings in SAP TM that are not set up correctly, leading to missing SLAC data.
  Data Transfer Issues: If the shipment data is being transferred from another system (like SAP ERP), there may be issues in the data transfer process that result in missing SLAC information.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Shipment Details: 
  
  Go to the shipment document in SAP TM and verify if the SLAC information is filled in. Ensure that the number of packages, weight, and dimensions are correctly entered.
  
  
  
  Update SLAC Information:
  
  If the SLAC information is missing, you can manually enter it in the shipment details. This typically involves specifying the number of packages and their respective counts.
  
  
  
  Review Configuration:
  
  Check the configuration settings in SAP TM related to SLAC. Ensure that the system is set up to require SLAC information for shipments and that all necessary fields are available.
  
  
  
  Data Transfer Validation:
  
  If the shipment data is being imported from another system, validate the data transfer process to ensure that all required fields, including SLAC, are being populated correctly.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on SLAC requirements and how to configure them in your system.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above steps, consider reaching out to SAP support or your internal IT team for further assistance.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address known issues or provide patches related to SLAC handling in your version of SAP TM.
  Training and Documentation: Ensure that users involved in shipment processing are trained on the importance of SLAC and how to enter it correctly in the system.
  System Logs: Review system logs for any additional error messages or warnings that might provide more context about the issue.
  
  By following these steps, you should be able to identify and resolve the issue related to the missing Shipper's Load and Count (SLAC) in SAP TM.