How To Fix /SCMTMS/TRQ277 - Action not allowed: Document status is 'Completed'

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TRQ -

• Message number: 277

• Message text: Action not allowed: Document status is 'Completed'

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TRQ277 - Action not allowed: Document status is 'Completed' ?

  The SAP error message /SCMTMS/TRQ277 Action not allowed: Document status is 'Completed' typically occurs in the context of SAP Transportation Management (TM) when you attempt to perform an action on a transportation document (like a transportation order or shipment) that has already been marked as 'Completed'. 
  Cause:
  
  Document Status: The primary cause of this error is that the document you are trying to modify or take action on has a status of 'Completed'. In SAP TM, once a document reaches this status, it is generally considered final, and no further changes or actions can be performed on it.
  Business Process Compliance: This restriction is often in place to ensure compliance with business processes and to maintain data integrity. Once a document is completed, it is assumed that all necessary actions have been taken, and any further modifications could lead to inconsistencies.
  
  Solution:
  
  Review Document Status: Check the status of the document you are trying to modify. If it is indeed 'Completed', you will need to determine if the action you are trying to perform is necessary or if it can be handled through a different process.
  Create a New Document: If you need to make changes or adjustments, consider creating a new transportation document that reflects the necessary changes instead of modifying the completed one.
  Consult with Business Process Owners: If you believe that the action should be allowed despite the document being completed, consult with your business process owners or SAP TM administrators. They may have the ability to change the status or provide an alternative solution.
  Use Change Documents: If applicable, check if there are any change documents or follow-up actions that can be performed on the completed document without directly modifying it.
  Custom Development: In some cases, if there is a legitimate business need to allow changes to completed documents, custom development may be required. This should be approached with caution and in consultation with SAP experts.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for Transportation Management for more details on document statuses and the implications of each status.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP TM that can help you navigate and manage transportation documents effectively.
  User Roles and Authorizations: Ensure that you have the appropriate roles and authorizations to perform actions on transportation documents, as restrictions may also be related to user permissions.
  
  If you continue to face issues or if the situation is complex, it may be beneficial to reach out to your SAP support team or consult with an SAP expert for further assistance.