How To Fix /SCMTMS/TRQ247 - Sold-to party of forwarding quotation is missing

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TRQ -

• Message number: 247

• Message text: Sold-to party of forwarding quotation is missing

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TRQ247 - Sold-to party of forwarding quotation is missing ?

  The SAP error message /SCMTMS/TRQ247 Sold-to party of forwarding quotation is missing typically occurs in the context of SAP Transportation Management (TM) when a forwarding quotation is being processed, but the system cannot find a valid "sold-to party" associated with that quotation. The "sold-to party" is a key element in sales and distribution processes, representing the customer who is purchasing the goods or services.
  Cause:
  
  Missing Data: The forwarding quotation may not have a sold-to party assigned to it. This can happen if the quotation was created without specifying the sold-to party.
  Data Inconsistency: There may be inconsistencies in the master data, such as the customer master record not being properly maintained or missing.
  Configuration Issues: There could be configuration issues in the SAP system that prevent the sold-to party from being recognized or assigned correctly.
  
  Solution:
  
  Check Forwarding Quotation: Review the forwarding quotation in question to ensure that a sold-to party is assigned. You can do this by navigating to the relevant transaction in SAP TM and checking the details of the quotation.
  Assign Sold-to Party: If the sold-to party is missing, you can assign it directly in the forwarding quotation. Make sure to save the changes after assigning the sold-to party.
  Review Customer Master Data: Ensure that the customer master data for the sold-to party is complete and correctly maintained. Check for any missing or incorrect information that might be causing the issue.
  Consult Configuration: If the issue persists, consult with your SAP configuration team to ensure that the system is set up correctly to handle sold-to parties in forwarding quotations.
  Check Authorizations: Ensure that the user has the necessary authorizations to view and edit the forwarding quotation and associated data.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like /SCMTMS/QUOTATION to access forwarding quotations and check their details.
  SAP Notes: Check for any relevant SAP Notes that might address known issues or bugs related to this error message.
  Documentation: Refer to SAP documentation for Transportation Management for more details on how to manage forwarding quotations and customer data.
  
  If the problem continues after following these steps, it may be beneficial to engage with SAP support or your internal IT team for further investigation.