How To Fix /SCMTMS/TRQ139 - Product &1 of item &2 is unknown

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TRQ -

• Message number: 139

• Message text: Product &1 of item &2 is unknown

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TRQ139 - Product &1 of item &2 is unknown ?

  The SAP error message /SCMTMS/TRQ139 Product &1 of item &2 is unknown typically occurs in the context of SAP Transportation Management (TM). This error indicates that the system cannot find the specified product for the given item in the transportation request or related document.
  Cause:
  
  Missing Product Master Data: The product specified in the transportation request does not exist in the system. This could be due to the product not being created or activated in the relevant plant or storage location.
  Incorrect Product ID: The product ID might be incorrectly entered or referenced in the transportation request.
  Data Synchronization Issues: If the product data is maintained in a different system (like SAP ERP), there might be synchronization issues leading to the product not being available in TM.
  Authorization Issues: The user may not have the necessary authorizations to view or access the product data.
  
  Solution:
  
  
  Check Product Master Data:
  
  Verify that the product (material) exists in the system. You can do this by checking the material master data in the relevant transaction (e.g., MM03).
  Ensure that the product is active and available in the relevant plant or storage location.
  
  
  
  Correct Product ID:
  
  Double-check the product ID in the transportation request. Ensure that it is correctly entered and corresponds to an existing product.
  
  
  
  Data Synchronization:
  
  If the product data is maintained in another system, ensure that the data has been properly synchronized with SAP TM. You may need to run data transfer jobs or check for any errors in the data transfer process.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access the product data. This may involve checking user roles and authorizations in the SAP system.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to the error message for any specific guidance or updates that may apply to your version of SAP TM.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like MM03 (Display Material), /SCMTMS/PRT (Manage Products), or /SCMTMS/TRQ (Manage Transportation Requests) to investigate the issue.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the SAP Help Portal for Transportation Management for more detailed information on product management and transportation requests.
  
  By following these steps, you should be able to identify and resolve the issue related to the error message /SCMTMS/TRQ139.