How To Fix /SCMTMS/TRQ137 - Neither shipper nor ship-to party is sold-to party; incoterms ignored

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TRQ -

• Message number: 137

• Message text: Neither shipper nor ship-to party is sold-to party; incoterms ignored

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TRQ137 - Neither shipper nor ship-to party is sold-to party; incoterms ignored ?

  The SAP error message /SCMTMS/TRQ137 Neither shipper nor ship-to party is sold-to party; incoterms ignored typically occurs in the context of SAP Transportation Management (TM) when there is an issue with the configuration of the business partners involved in a transportation process. This error indicates that neither the shipper nor the ship-to party is recognized as a sold-to party, which is necessary for the system to apply the relevant Incoterms.
  Cause:
  
  Business Partner Configuration: The shipper and ship-to parties must be correctly configured as business partners in the system. If they are not set up as sold-to parties, the system cannot apply the Incoterms.
  Missing Relationships: There may be missing or incorrect relationships between the business partners. For example, the shipper or ship-to party may not have a valid relationship with the sold-to party.
  Incorrect Master Data: The master data for the business partners may be incomplete or incorrectly maintained, leading to the system not recognizing them as sold-to parties.
  
  Solution:
  
  
  Check Business Partner Configuration:
  
  Go to the Business Partner (BP) transaction in SAP and verify that the shipper and ship-to parties are correctly set up.
  Ensure that both parties are assigned the role of "Sold-to Party" in their business partner master data.
  
  
  
  Review Relationships:
  
  Check the relationships between the business partners. Ensure that the shipper and ship-to parties have valid relationships with the sold-to party.
  You can do this by navigating to the "Relationships" tab in the business partner master data.
  
  
  
  Maintain Master Data:
  
  If any of the business partners are missing required information, update their master data accordingly.
  Ensure that all necessary fields, such as address, contact information, and roles, are filled out correctly.
  
  
  
  Check Incoterms Configuration:
  
  Verify that the Incoterms are correctly configured in the system and that they are applicable to the business partners involved in the transaction.
  
  
  
  Testing:
  
  After making the necessary changes, test the transaction again to see if the error persists.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or patches related to this error message.
  Documentation: Review SAP documentation on business partner roles and relationships to ensure compliance with best practices.
  Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  By addressing the configuration and relationships of the business partners involved, you should be able to resolve the error and ensure that the Incoterms are applied correctly in your transportation processes.