How To Fix /SCMTMS/TRQ123 - Sales group does not belong to sales office

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TRQ -

• Message number: 123

• Message text: Sales group does not belong to sales office

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TRQ123 - Sales group does not belong to sales office ?

  The SAP error message /SCMTMS/TRQ123 Sales group does not belong to sales office typically occurs in the context of SAP Transportation Management (TM) when there is a mismatch between the sales group and the sales office in the system. This error indicates that the sales group you are trying to use is not assigned to the specified sales office in the configuration.
  Cause:
  
  Configuration Issue: The sales group is not properly assigned to the sales office in the SAP configuration.
  Data Entry Error: There may be a mistake in the data entry where the sales group or sales office is incorrectly specified.
  Master Data Inconsistency: The master data for either the sales group or sales office may not be correctly maintained.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Sales Group and Sales Office Assignment:
  
  Go to the SAP configuration (SPRO) and navigate to the relevant section for sales and distribution.
  Check the assignment of sales groups to sales offices. Ensure that the sales group you are trying to use is assigned to the sales office in question.
  
  
  
  Maintain Master Data:
  
  If the sales group is not assigned, you can add the necessary assignment in the configuration.
  If you have the necessary authorizations, you can do this by going to the transaction code OVXG (for sales group) and ensuring that the sales group is linked to the correct sales office.
  
  
  
  Verify Data Entry:
  
  Double-check the data entry in the transaction where the error occurred. Ensure that the correct sales group and sales office are being used.
  
  
  
  Consult Documentation:
  
  Review any relevant documentation or guidelines provided by your organization regarding the configuration of sales groups and sales offices.
  
  
  
  Contact Support:
  
  If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert who can provide further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as OVXG for sales group configuration and OVXH for sales office configuration.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Authorizations: Ensure that you have the necessary authorizations to make changes to the configuration or master data.
  
  By following these steps, you should be able to identify and resolve the issue causing the /SCMTMS/TRQ123 error message in SAP.