How To Fix /SCMTMS/TRQ032 - &1 product information or item description missing

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TRQ -

• Message number: 032

• Message text: &1 product information or item description missing

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TRQ032 - &1 product information or item description missing ?

  The SAP error message /SCMTMS/TRQ032 indicates that there is missing product information or item description in the context of Transportation Management (TM). This error typically arises when the system is unable to find the necessary details for a product or item that is required for processing a transportation request or related document.
  Cause:
  
  Missing Master Data: The most common cause is that the product master data is incomplete or not maintained properly in the system. This includes missing descriptions, units of measure, or other essential attributes.
  Incorrect Configuration: There may be configuration issues in the Transportation Management module that prevent the system from retrieving the necessary product information.
  Data Transfer Issues: If data is being transferred from another system (like an ERP system), there may be issues with the data transfer that result in missing information.
  Inconsistent Data: There could be inconsistencies in the data between different modules (e.g., between Sales and Distribution and Transportation Management).
  
  Solution:
  
  
  Check Product Master Data: 
  
  Go to the product master data in SAP and ensure that all required fields, especially the item description and other relevant attributes, are filled out correctly.
  Use transaction codes like MM03 (Display Material) to check the material details.
  
  
  
  Maintain Missing Information:
  
  If you find that the product information is missing, you can maintain it using transaction code MM01 (Create Material) or MM02 (Change Material) to add the necessary details.
  
  
  
  Review Configuration:
  
  Check the configuration settings in the Transportation Management module to ensure that they are set up correctly to retrieve product information.
  This may involve reviewing settings in customizing (SPRO) related to Transportation Management.
  
  
  
  Data Transfer Validation:
  
  If the data is being transferred from another system, validate the data transfer process to ensure that all necessary information is being sent and received correctly.
  
  
  
  Check for Inconsistencies:
  
  Review the integration points between different modules (like SD and TM) to ensure that there are no inconsistencies in the data.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for additional guidance on the specific error message and its implications.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as MM01, MM02, MM03, SPRO, and others that may help in managing product data.
  SAP Notes: Check for any SAP Notes related to this error message for potential patches or updates that may resolve the issue.
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to view and edit product master data.
  
  By following these steps, you should be able to identify and resolve the issue causing the /SCMTMS/TRQ032 error message in SAP.