How To Fix /SCMTMS/TRQ031 - &1 packaging information or item description missing

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TRQ -

• Message number: 031

• Message text: &1 packaging information or item description missing

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TRQ031 - &1 packaging information or item description missing ?

  The SAP error message /SCMTMS/TRQ031 indicates that there is missing packaging information or item description for a specific item in the Transportation Management System (TMS). This error typically arises during the planning or execution of transportation processes, such as when creating a shipment or a transportation request.
  Cause:
  
  Missing Packaging Information: The item in question does not have the necessary packaging details defined in the system. This could include information such as the type of packaging, dimensions, weight, or volume.
  Missing Item Description: The item may not have a description defined in the material master or the relevant document, which is required for processing.
  Data Inconsistencies: There may be inconsistencies or missing data in the material master or related documents that are required for transportation planning.
  Configuration Issues: There could be configuration issues in the TMS settings that require certain fields to be filled out but are currently left blank.
  
  Solution:
  
  Check Material Master: Verify that the material master for the item in question has all the necessary packaging information filled out. This includes checking the "Basic Data," "Sales Org. Data," and "Plant Data" views for packaging details.
  Update Item Description: Ensure that the item has a proper description in the material master. If it is missing, update the material master with a valid description.
  Review Transportation Request: If the error occurs during the creation of a transportation request, check the details entered in the request to ensure all required fields are filled out correctly.
  Configuration Review: If the issue persists, review the TMS configuration settings to ensure that all necessary fields are set up correctly and that there are no mandatory fields left blank.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on the error message and related processes.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like MM02 (Change Material) to update the material master or /SCMTMS/PRT to manage packaging information in TMS.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to make changes to the material master or transportation requests.
  
  By addressing the missing packaging information or item description, you should be able to resolve the error and proceed with your transportation planning activities.