How To Fix /SCMTMS/TOR_INT222 - Shipping Instruction is incomplete; specify IATA Agent Code

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TOR_INT -

• Message number: 222

• Message text: Shipping Instruction is incomplete; specify IATA Agent Code

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TOR_INT222 - Shipping Instruction is incomplete; specify IATA Agent Code ?

  The SAP error message /SCMTMS/TOR_INT222 indicates that there is an issue with the shipping instruction in the Transportation Management (TM) module. Specifically, it states that the shipping instruction is incomplete because the IATA Agent Code has not been specified. This code is essential for air freight shipments as it identifies the agent responsible for handling the shipment.
  Cause:
  The error typically arises due to one of the following reasons:
  
  Missing IATA Agent Code: The IATA Agent Code has not been entered in the shipping instruction.
  Incorrect Configuration: The system may not be properly configured to recognize the IATA Agent Code.
  Data Entry Error: There may have been an oversight during data entry, leading to the omission of the required code.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Shipping Instruction:
  
  Navigate to the shipping instruction in question.
  Verify if the IATA Agent Code field is filled in. If it is empty, enter the correct IATA Agent Code.
  
  
  
  Update Master Data:
  
  Ensure that the relevant master data (such as the carrier or forwarding agent) includes the IATA Agent Code.
  If the IATA Agent Code is not available, you may need to create or update the master data accordingly.
  
  
  
  Configuration Review:
  
  If the issue persists, review the configuration settings in the SAP TM module to ensure that the system is set up to require the IATA Agent Code for air freight shipments.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on entering shipping instructions and the required fields.
  
  
  
  Contact Support:
  
  If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  
  Related Information:
  
  IATA Agent Code: This is a unique identifier assigned to travel agents and freight forwarders by the International Air Transport Association (IATA). It is used in air transport to facilitate communication and transactions between agents and airlines.
  SAP TM Module: The Transportation Management module in SAP is designed to manage and optimize transportation processes, including planning, execution, and monitoring of shipments.
  Error Handling: Familiarize yourself with common error messages in SAP TM and their resolutions to streamline troubleshooting in the future.
  
  By following these steps, you should be able to resolve the error and ensure that your shipping instructions are complete and compliant with the necessary requirements.