How To Fix /SCMTMS/TOR_ERR_HNDL001 - Product ID &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TOR_ERR_HNDL -

• Message number: 001

• Message text: Product ID &1 does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TOR_ERR_HNDL001 - Product ID &1 does not exist ?

  The SAP error message /SCMTMS/TOR_ERR_HNDL001 Product ID &1 does not exist typically occurs in the context of SAP Transportation Management (TM). This error indicates that the system is trying to reference a product ID that is not found in the database. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Non-Existent Product ID: The product ID specified in the error message does not exist in the system. This could be due to a typo, or the product may not have been created or activated in the system.
  Data Synchronization Issues: If the product data is supposed to be synchronized from another system (like SAP ERP), there may be issues with the data transfer.
  Authorization Issues: The user may not have the necessary authorizations to view or access the product data.
  Configuration Issues: There may be configuration issues in the Transportation Management module that prevent the system from recognizing the product.
  
  Solution:
  
  Verify Product ID: Check the product ID mentioned in the error message. Ensure that it is correctly entered and exists in the system. You can do this by navigating to the relevant product master data in SAP TM.
  Create or Activate Product: If the product ID does not exist, you may need to create it in the system. Ensure that all necessary details are filled out correctly.
  Check Data Synchronization: If the product data is supposed to come from another system, verify that the data transfer process is functioning correctly. Check for any errors in the data transfer logs.
  Review Authorizations: Ensure that the user encountering the error has the necessary authorizations to access the product data. You may need to consult with your SAP security team.
  Consult Configuration Settings: Review the configuration settings in SAP TM to ensure that everything is set up correctly for product management.
  Check for Transport Requests: If changes were recently made to the system, ensure that all transport requests have been properly imported and activated.
  
  Related Information:
  
  Transaction Codes: You can use transaction codes like /SCMTMS/PRODUCT to manage product data in SAP TM.
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  Documentation: Refer to the official SAP documentation for Transportation Management for more details on product management and error handling.
  Support: If the issue persists, consider reaching out to SAP support for further assistance, providing them with the error details and any relevant logs.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution.