How To Fix /SCMTMS/TOR_CUST251 - Event reason code &1 is not assigned to event code &2

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TOR_CUST -

• Message number: 251

• Message text: Event reason code &1 is not assigned to event code &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TOR_CUST251 - Event reason code &1 is not assigned to event code &2 ?

  The SAP error message /SCMTMS/TOR_CUST251 indicates that there is an issue with the assignment of an event reason code to an event code in the Transportation Management System (TMS). Specifically, the error message states that the event reason code (&1) is not assigned to the event code (&2). 
  Cause:
  This error typically arises due to one of the following reasons:
  
  Configuration Issue: The event reason code has not been properly configured or assigned to the specified event code in the system.
  Data Inconsistency: There may be inconsistencies in the data where the event reason code is expected to be linked to the event code but is not.
  Custom Development: If there are custom developments or enhancements in the TMS, they may not have been properly aligned with the standard configuration.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Configuration:
  
  Go to the TMS configuration settings in your SAP system.
  Navigate to the section where event codes and event reason codes are defined.
  Verify that the event reason code (&1) is indeed assigned to the event code (&2). If it is not, you will need to create the assignment.
  
  
  
  Assign Event Reason Code:
  
  If the event reason code is missing, you can add it to the event code by following the configuration steps in the TMS customizing settings.
  Ensure that you save your changes and transport them if necessary.
  
  
  
  Review Custom Developments:
  
  If there are any custom developments related to TMS, review the code to ensure that it is not interfering with the standard behavior of event codes and reason codes.
  
  
  
  Testing:
  
  After making the necessary changes, perform a test to ensure that the error no longer occurs and that the event reason code is functioning as expected.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to TMS configuration for additional guidance on setting up event codes and reason codes.
  
  
  
  Seek Help from SAP Support:
  
  If the issue persists after checking the configuration and custom developments, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO for configuration, or SE11 to check the data dictionary for relevant tables.
  Tables: Look into relevant tables that store event codes and reason codes, such as /SCMTMS/TOR_EVENT and /SCMTMS/TOR_REASON.
  SAP Notes: Check for any SAP Notes that might address known issues or provide additional guidance on this error message.
  
  By following these steps, you should be able to identify and resolve the issue related to the /SCMTMS/TOR_CUST251 error message in SAP TMS.