How To Fix /SCMTMS/TOR871 - No direct shipment options determined or selected

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TOR -

• Message number: 871

• Message text: No direct shipment options determined or selected

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TOR871 - No direct shipment options determined or selected ?

  The SAP error message /SCMTMS/TOR871 No direct shipment options determined or selected typically occurs in the context of SAP Transportation Management (TM) when the system is unable to find suitable transportation options for a direct shipment. This can happen for various reasons, and understanding the cause is essential for resolving the issue.
  Causes:
  
  
  Missing or Incorrect Master Data:
  
  Transportation lanes, shipping points, or routes may not be properly defined or may be missing.
  The master data for the transportation network (e.g., carriers, freight agreements) may not be set up correctly.
  
  
  
  Incompatible Shipment Parameters:
  
  The shipment request may have parameters that do not match any available transportation options (e.g., weight, volume, delivery dates).
  
  
  
  Transportation Planning Settings:
  
  The planning settings in SAP TM may not be configured to allow for direct shipments.
  The system may be set to use a different planning strategy that does not include direct shipment options.
  
  
  
  No Available Capacity:
  
  There may be no available capacity from the selected carriers for the requested shipment.
  
  
  
  Selection Criteria:
  
  The selection criteria for determining transportation options may be too restrictive, leading to no options being found.
  
  
  
  Solutions:
  
  
  Check Master Data:
  
  Verify that all necessary master data (transportation lanes, shipping points, routes, carriers) is correctly set up and active.
  Ensure that the transportation lanes are valid for the origin and destination of the shipment.
  
  
  
  Review Shipment Parameters:
  
  Check the shipment request for any parameters that may be causing the issue. Adjust them if necessary to broaden the search for transportation options.
  
  
  
  Adjust Planning Settings:
  
  Review the planning settings in SAP TM to ensure that direct shipment options are enabled and that the system is configured to consider them.
  
  
  
  Carrier Capacity:
  
  Check the availability of carriers and their capacity for the requested shipment. If necessary, consider adding more carriers or adjusting their capacity.
  
  
  
  Modify Selection Criteria:
  
  If the selection criteria are too restrictive, consider modifying them to allow for a broader range of transportation options.
  
  
  
  Run Transportation Planning:
  
  After making the necessary adjustments, re-run the transportation planning process to see if the system can now determine suitable shipment options.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like /SCMTMS/PLN for planning or /SCMTMS/TOR for managing transportation orders.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional guidance on this error message.
  Documentation: Refer to the SAP Help Portal for detailed documentation on Transportation Management and troubleshooting common issues.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it. If the issue persists, consider reaching out to your SAP support team for further assistance.