How To Fix /SCMTMS/TOR854 - Pick-up time for carrier &1 with service level &2 could not be determined

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TOR -

• Message number: 854

• Message text: Pick-up time for carrier &1 with service level &2 could not be determined

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TOR854 - Pick-up time for carrier &1 with service level &2 could not be determined ?

  The SAP error message /SCMTMS/TOR854 indicates that the system is unable to determine the pick-up time for a specific carrier and service level combination. This error typically arises in the context of transportation management within SAP, particularly when dealing with transportation orders and planning.
  Causes:
  
  Missing Configuration: The carrier or service level may not be properly configured in the system. This includes missing or incorrect settings in the transportation management configuration.
  Data Inconsistencies: There may be inconsistencies in the master data related to the carrier, service level, or transportation lanes.
  Time Zone Issues: The system may be facing issues related to time zone settings, which can affect the calculation of pick-up times.
  Transportation Lane Not Defined: The transportation lane between the shipping point and the destination may not be defined or may not have valid parameters.
  Service Level Agreement (SLA) Issues: The service level agreement for the carrier may not be set up correctly or may be missing.
  
  Solutions:
  
  
  Check Carrier and Service Level Configuration:
  
  Ensure that the carrier and service level are correctly defined in the system.
  Verify that the necessary parameters for the carrier and service level are maintained in the configuration.
  
  
  
  Review Transportation Lane Settings:
  
  Check if the transportation lane between the relevant locations is defined and active.
  Ensure that the lane has valid parameters, including transit times and pick-up times.
  
  
  
  Validate Master Data:
  
  Review the master data for the carrier, service level, and any related entities to ensure there are no inconsistencies or missing information.
  
  
  
  Check Time Zone Settings:
  
  Verify the time zone settings in the system to ensure they are correctly configured for the locations involved.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on configuring transportation management and resolving related errors.
  
  
  
  Debugging:
  
  If the issue persists, consider using debugging tools or transaction codes (like SLG1 for application logs) to trace the error and identify the root cause.
  
  
  
  Related Information:
  
  Transaction Codes: You may find it useful to use transaction codes such as /SCMTMS/TOR for transportation orders or /SCMTMS/PL for planning to review the relevant data.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide updates and patches.
  Community Forums: Engage with SAP community forums or support channels for additional insights and shared experiences from other users who may have encountered similar issues.
  
  By following these steps, you should be able to identify the cause of the error and implement the necessary solutions to resolve it.