How To Fix /SCMTMS/TOR832 - There are unprocessed triggers for the document

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TOR -

• Message number: 832

• Message text: There are unprocessed triggers for the document

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TOR832 - There are unprocessed triggers for the document ?

  The SAP error message /SCMTMS/TOR832 indicates that there are unprocessed triggers for a document in the SAP Transportation Management System (TMS). This error typically arises when there are pending actions or processes that need to be completed before the document can proceed further in the workflow.
  Cause:
  
  
  Unprocessed Triggers: The document has associated triggers (like transportation orders, shipments, etc.) that have not been processed. This could be due to various reasons such as:
  
  Missing or incomplete data.
  Errors in the configuration of the transportation management process.
  Issues with the integration between different SAP modules or systems.
  Manual interventions that have not been completed.
  
  
  
  Workflow Issues: The document may be stuck in a workflow due to a previous step not being completed successfully.
  
  
  System Configuration: There may be configuration issues in the TMS settings that prevent the triggers from being processed.
  
  
  Solution:
  
  
  Check for Pending Triggers: 
  
  Use transaction codes like /SCMTMS/TOR or /SCMTMS/TO to view the transportation orders and check for any unprocessed triggers.
  Identify the specific triggers that are causing the issue.
  
  
  
  Process the Triggers: 
  
  If there are manual steps required, complete those steps to process the triggers.
  If there are errors in the data, correct them and reprocess the document.
  
  
  
  Review Workflow: 
  
  Check the workflow logs to identify where the document is stuck and resolve any issues.
  Ensure that all necessary approvals or actions have been completed.
  
  
  
  Configuration Check: 
  
  Review the TMS configuration settings to ensure that everything is set up correctly.
  Consult with your SAP Basis or TMS configuration team if you suspect configuration issues.
  
  
  
  Consult Documentation: 
  
  Refer to SAP Notes or the SAP Help Portal for any specific notes related to this error message.
  Check for any known issues or patches that may address this error.
  
  
  
  System Logs: 
  
  Check system logs (transaction SLG1) for any additional error messages or warnings that could provide more context about the issue.
  
  
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes that may provide additional insights or solutions for this specific error.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found.
  Documentation: Review the official SAP documentation for Transportation Management to understand the workflow and triggers better.
  
  If the issue persists after following these steps, it may be necessary to involve your SAP support team or consult with SAP directly for further assistance.