How To Fix /SCMTMS/TOR814 - Cancellation request sent to warehouse

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TOR -

• Message number: 814

• Message text: Cancellation request sent to warehouse

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TOR814 - Cancellation request sent to warehouse ?

  The SAP error message /SCMTMS/TOR814 indicates that a cancellation request has been sent to the warehouse, but there may be issues preventing the cancellation from being processed successfully. This error typically arises in the context of SAP Transportation Management (TM) when there is an attempt to cancel a transportation order or related logistics process.
  Cause:
  
  Warehouse System Issues: The warehouse management system (WMS) may not be configured correctly to handle cancellation requests.
  Pending Processes: There may be ongoing processes or transactions related to the transportation order that prevent it from being canceled.
  Authorization Issues: The user may not have the necessary permissions to perform cancellation actions.
  Data Inconsistencies: There could be inconsistencies in the data related to the transportation order, such as missing or incorrect information.
  Integration Issues: Problems with the integration between SAP TM and the warehouse management system can lead to failures in processing cancellation requests.
  
  Solution:
  
  Check Warehouse Status: Verify the status of the warehouse and ensure that it is operational and capable of processing cancellation requests.
  Review Pending Transactions: Look for any pending transactions or processes that may be blocking the cancellation. Resolve these issues before attempting to cancel again.
  User Authorizations: Ensure that the user attempting the cancellation has the necessary authorizations to perform this action.
  Data Validation: Check the data associated with the transportation order for any inconsistencies or missing information. Correct any issues found.
  Integration Check: If applicable, review the integration settings between SAP TM and the WMS to ensure they are correctly configured and functioning.
  Logs and Traces: Check system logs and traces for more detailed error messages that can provide insights into the specific cause of the failure.
  Consult Documentation: Refer to SAP documentation or notes related to the error message for additional troubleshooting steps or known issues.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide patches and updates.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Technical Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed information about the error and the context in which it occurred.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.