How To Fix /SCMTMS/TOR813 - Cancellation not allowed; &1 has already arrived at warehouse

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TOR -

• Message number: 813

• Message text: Cancellation not allowed; &1 has already arrived at warehouse

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TOR813 - Cancellation not allowed; &1 has already arrived at warehouse ?

  The SAP error message /SCMTMS/TOR813 Cancellation not allowed; &1 has already arrived at warehouse typically occurs in the context of SAP Transportation Management (TM) when you attempt to cancel a transportation order (TOR) that has already been processed to the point where the goods have arrived at the warehouse. This means that the system has already recorded the arrival of the goods, and as a result, the cancellation of the transportation order is not permitted.
  Cause:
  
  Goods Receipt Completed: The primary cause of this error is that the goods associated with the transportation order have already been received at the warehouse. Once the goods receipt is completed, the system locks the transportation order from being canceled.
  Status of the Transportation Order: The status of the transportation order may have progressed to a point where it is no longer eligible for cancellation due to business rules or system configurations.
  
  Solution:
  
  Check the Status: Verify the status of the transportation order. If the goods have indeed arrived, you may need to proceed with the order rather than canceling it.
  Reverse Goods Receipt: If cancellation is absolutely necessary, you may need to reverse the goods receipt in the warehouse management system (WMS) or inventory management (IM) module. This action should be taken with caution and in accordance with your organization's policies.
  Consult with Stakeholders: Discuss with relevant stakeholders (e.g., warehouse management, logistics) to determine the best course of action. They may have insights or alternative solutions based on the current situation.
  Custom Development: If your business process requires the ability to cancel transportation orders even after goods receipt, consider discussing with your SAP development team to explore custom solutions or enhancements.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or updates regarding this error message.
  Documentation: Review the SAP TM documentation for details on transportation order processing and cancellation rules.
  User Roles and Authorizations: Ensure that the user attempting to cancel the order has the appropriate authorizations to perform such actions.
  
  Best Practices:
  
  Training: Ensure that users involved in transportation management are trained on the processes and implications of canceling transportation orders.
  Process Review: Regularly review and optimize your transportation management processes to minimize the need for cancellations.
  
  If the issue persists or if you require further assistance, consider reaching out to your SAP support team or consulting with an SAP expert.