How To Fix /SCMTMS/TOR805 - Freight document type &1 not allowed for customer self-delivery stage

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TOR -

• Message number: 805

• Message text: Freight document type &1 not allowed for customer self-delivery stage

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TOR805 - Freight document type &1 not allowed for customer self-delivery stage ?

  The SAP error message /SCMTMS/TOR805 indicates that a specific freight document type is not allowed for the customer self-delivery stage in the Transportation Management System (TMS). This error typically arises when there is a configuration issue or a mismatch between the freight document type and the expected process stage.
  Cause:
  
  Configuration Issue: The freight document type specified in the system may not be configured to be used during the customer self-delivery stage.
  Process Flow Misalignment: The freight document type may not be appropriate for the current stage of the transportation process, leading to this restriction.
  Master Data Issues: There may be inconsistencies or missing data in the master data related to the freight document type or the customer.
  
  Solution:
  
  
  Check Configuration:
  
  Navigate to the TMS configuration settings and verify the allowed freight document types for the customer self-delivery stage.
  Ensure that the freight document type you are trying to use is correctly configured for this stage.
  
  
  
  Adjust Freight Document Type:
  
  If the freight document type is not allowed, consider using a different document type that is permitted for the customer self-delivery stage.
  If necessary, modify the configuration to allow the desired freight document type for this stage.
  
  
  
  Review Process Flow:
  
  Ensure that the process flow you are following aligns with the expected stages and document types. Adjust the process if needed.
  
  
  
  Check Master Data:
  
  Review the master data for the customer and the freight document type to ensure that all necessary information is complete and accurate.
  Make any necessary updates to the master data.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific details on freight document types and their allowed stages.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the configuration and master data, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like /SCMTMS/TOR to access the transportation order management functionalities.
  Customizing Settings: The relevant customizing settings can typically be found under the TMS configuration in the SAP IMG (Implementation Guide).
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to create or modify freight documents.
  
  By following these steps, you should be able to resolve the error message /SCMTMS/TOR805 and continue with your transportation management processes.