How To Fix /SCMTMS/TOR781 - Shipper cannot be changed by confirmation

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TOR -

• Message number: 781

• Message text: Shipper cannot be changed by confirmation

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TOR781 - Shipper cannot be changed by confirmation ?

  The SAP error message /SCMTMS/TOR781 Shipper cannot be changed by confirmation typically occurs in the context of Transportation Management (TM) when there is an attempt to change the shipper information during the confirmation process of a transportation order (TO) or a freight order. This error indicates that the system does not allow modifications to the shipper details once the confirmation process has started.
  Cause:
  
  Confirmation Process: The confirmation process locks certain fields to maintain data integrity. Once a confirmation is initiated, the shipper information is considered finalized for that specific transaction.
  Data Integrity: Changing the shipper during confirmation could lead to inconsistencies in the logistics process, such as incorrect billing, shipment tracking, or compliance issues.
  Configuration Settings: The system may be configured to restrict changes to certain fields during specific processes to ensure compliance with business rules.
  
  Solution:
  
  Review Confirmation Status: Check if the confirmation process is still ongoing. If it is, you may need to complete or cancel the confirmation before making changes to the shipper information.
  Change Before Confirmation: If you need to change the shipper, ensure that you do so before starting the confirmation process. This may involve going back to the transportation order and making the necessary adjustments.
  Consult Documentation: Review the SAP documentation or configuration settings related to transportation management to understand the rules governing shipper changes.
  User Authorization: Ensure that you have the necessary authorizations to make changes to the transportation order. Sometimes, restrictions may be in place based on user roles.
  Contact Support: If the issue persists and you believe it should not be occurring, consider reaching out to your SAP support team or consulting with SAP experts for further assistance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional context.
  Transaction Codes: Familiarize yourself with transaction codes related to Transportation Management, such as /SCMTMS/TOR for transportation orders, to navigate the system effectively.
  Training and Documentation: Ensure that users involved in the transportation management process are trained on the system's limitations and best practices for managing transportation orders.
  
  By following these steps, you should be able to resolve the error and understand the underlying reasons for its occurrence.