How To Fix /SCMTMS/TOR780 - Ship-to party cannot be changed by confirmation

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TOR -

• Message number: 780

• Message text: Ship-to party cannot be changed by confirmation

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TOR780 - Ship-to party cannot be changed by confirmation ?

  The SAP error message /SCMTMS/TOR780 Ship-to party cannot be changed by confirmation typically occurs in the context of SAP Transportation Management (TM) when there is an attempt to change the ship-to party in a transportation order or during the confirmation process. This error indicates that the system does not allow modifications to the ship-to party once certain confirmations have been made.
  Cause:
  
  Confirmation Status: The error usually arises when a confirmation has already been processed for the transportation order, and the system locks certain fields, including the ship-to party, to maintain data integrity.
  Business Rules: There may be specific business rules or configurations in place that prevent changes to critical fields like the ship-to party after a confirmation has been made.
  Document Flow: The ship-to party may be linked to other documents or processes that are already in progress, making it impossible to change without disrupting the flow.
  
  Solution:
  
  Review Confirmation Status: Check the status of the transportation order and see if any confirmations have been made. If so, you may need to reverse or cancel the confirmation before making changes.
  Consult with Business Process Owners: If the change is necessary, consult with the relevant business process owners or stakeholders to understand the implications of changing the ship-to party and whether it can be done through a different process.
  Use Alternative Methods: If changing the ship-to party is essential, consider creating a new transportation order with the correct ship-to party instead of modifying the existing one.
  System Configuration: If this is a frequent issue, review the system configuration and business rules in SAP TM to see if adjustments can be made to allow for more flexibility in changing the ship-to party.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on handling ship-to party changes.
  Documentation: Review the SAP TM documentation for details on transportation order management and confirmation processes to understand the limitations and best practices.
  User Training: Ensure that users are trained on the implications of confirming transportation orders and the restrictions that come with it, to prevent similar issues in the future.
  
  If the issue persists after following these steps, it may be beneficial to engage with SAP support for further assistance.