How To Fix /SCMTMS/TOR556 - Person responsible defined for &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TOR -

• Message number: 556

• Message text: Person responsible defined for &1 does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TOR556 - Person responsible defined for &1 does not exist ?

  The SAP error message /SCMTMS/TOR556 indicates that the system is unable to find a person responsible (or a user) defined for a specific object (denoted by &1). This typically occurs in the context of SAP Transportation Management (TM) when a transportation order or related object is being processed.
  Cause:
  
  Missing User Master Data: The user defined as the person responsible for the transportation order does not exist in the system or has been deleted.
  Incorrect User Assignment: The user assigned as the person responsible may not be correctly set up in the relevant organizational units or roles.
  Data Inconsistency: There may be inconsistencies in the master data or configuration settings that lead to the system not recognizing the user.
  
  Solution:
  
  
  Check User Existence:
  
  Go to transaction SU01 (User Maintenance) and check if the user ID assigned as the person responsible exists in the system.
  If the user does not exist, you may need to create a new user or assign an existing user.
  
  
  
  Verify User Assignment:
  
  Ensure that the user is assigned to the correct roles and has the necessary authorizations to perform actions related to the transportation order.
  Check the organizational structure to ensure the user is assigned to the correct organizational units.
  
  
  
  Update Transportation Order:
  
  If the user has changed or is no longer valid, update the transportation order to assign a valid person responsible.
  You can do this through the relevant transaction in SAP TM, such as /SCMTMS/TOR for transportation orders.
  
  
  
  Check Customizing Settings:
  
  Review the customizing settings in SAP TM to ensure that the configuration for responsible persons is correctly set up.
  This may involve checking the settings in the relevant customizing transactions.
  
  
  
  Consult Documentation:
  
  If the issue persists, refer to SAP documentation or support notes related to this error message for additional troubleshooting steps.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  SU01 - User Maintenance
  /SCMTMS/TOR - Transportation Order Management
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional context.
  User Roles and Authorizations: Ensure that the user has the necessary roles assigned to perform actions in SAP TM.
  
  By following these steps, you should be able to resolve the error message /SCMTMS/TOR556 and ensure that the person responsible for the transportation order is correctly defined in the system.