How To Fix /SCMTMS/TOR491 - Cannot determine addresses for ERP shipment &1

/SCMTMS/TOR491 - Overview

• Message type: E = Error

• Message class: /SCMTMS/TOR -

• Message number: 491

• Message text: Cannot determine addresses for ERP shipment &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TOR491 - Cannot determine addresses for ERP shipment &1 ?

  The SAP error message /SCMTMS/TOR491 Cannot determine addresses for ERP shipment &1 typically occurs in the context of SAP Transportation Management (TM) when the system is unable to retrieve the necessary address information for a specific ERP shipment. This can happen for several reasons, and understanding the cause is essential for resolving the issue.
  Causes:
  
  
  Missing Master Data: The addresses for the shipment may not be properly maintained in the master data. This includes missing or incorrect data for the shipper, consignee, or any other relevant parties.
  
  
  Inconsistent Data: There may be inconsistencies in the data between the ERP system and the TM system, such as differences in the customer or vendor master records.
  
  
  
  Configuration Issues: The configuration settings in SAP TM may not be set up correctly to link the shipment with the corresponding addresses.
  
  
  Transport Order Issues: The transport order associated with the shipment may not have been created correctly, leading to missing