How To Fix /SCMTMS/TOR490 - Changing the number of containers or adding packaging is not permitted

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TOR -

• Message number: 490

• Message text: Changing the number of containers or adding packaging is not permitted

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TOR490 - Changing the number of containers or adding packaging is not permitted ?

  The SAP error message /SCMTMS/TOR490 indicates that there is an issue with changing the number of containers or adding packaging in the Transportation Management System (TMS). This error typically arises when there is an attempt to modify the packaging details of a transportation order that is not allowed due to certain constraints or settings in the system.
  Cause:
  
  Locked Transportation Order: The transportation order may be in a status that does not allow changes, such as being confirmed or already processed.
  Configuration Settings: The system may be configured to prevent changes to packaging details after a certain point in the process.
  Dependencies on Other Documents: The transportation order may be linked to other documents (like delivery or shipment) that restrict changes to packaging.
  User Authorizations: The user may not have the necessary authorizations to make changes to the transportation order.
  
  Solution:
  
  Check Order Status: Verify the status of the transportation order. If it is confirmed or in a status that does not allow changes, you may need to create a new order or reverse the current one if possible.
  Review Configuration: Consult with your SAP TMS configuration team to understand if there are specific settings that prevent changes to packaging and containers. Adjustments may be needed in the configuration.
  Check Dependencies: Ensure that there are no dependent documents that are preventing changes. If there are, you may need to address those first.
  User Authorizations: Confirm that the user attempting to make the changes has the necessary permissions. If not, the user may need to contact their administrator for the required access.
  Use Alternative Methods: If changes are not permitted, consider using alternative methods such as creating a new transportation order with the correct packaging details.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  Documentation: Review the SAP Help Portal for documentation related to Transportation Management and packaging processes.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If the issue persists after trying the above solutions, it may be beneficial to involve your SAP support team for further investigation and assistance.