How To Fix /SCMTMS/TOR476 - Active freight order for ERP shipment &1 is not unique

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TOR -

• Message number: 476

• Message text: Active freight order for ERP shipment &1 is not unique

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TOR476 - Active freight order for ERP shipment &1 is not unique ?

  The SAP error message /SCMTMS/TOR476 Active freight order for ERP shipment &1 is not unique typically occurs in the context of SAP Transportation Management (TM) when there is an attempt to process a freight order that is associated with an ERP shipment, but the system finds multiple active freight orders linked to that shipment. This can lead to confusion in processing and is flagged as an error.
  Cause:
  
  Multiple Active Freight Orders: The primary cause of this error is that there are multiple active freight orders associated with the same ERP shipment. This can happen due to:
  
  Duplicate freight order creation.
  Incorrect configuration or data entry leading to multiple freight orders being created for the same shipment.
  System errors or inconsistencies in the database.
  
  
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Active Freight Orders:
  
  Use transaction codes like /SCMTMS/FREIGHT_ORDER or relevant reports to list all active freight orders associated with the specific ERP shipment number.
  Identify if there are indeed multiple freight orders linked to the same shipment.
  
  
  
  Analyze and Resolve Duplicates:
  
  If duplicates are found, determine which freight order is valid and should be retained.
  You may need to delete or deactivate the unnecessary or incorrect freight orders. This can typically be done through the freight order management interface.
  
  
  
  Review Configuration:
  
  Check the configuration settings in SAP TM to ensure that the system is set up correctly to prevent the creation of duplicate freight orders.
  Review any custom developments or enhancements that might be affecting freight order creation.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to this error message for any specific recommendations or patches that may address the issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists and you cannot identify the cause, consider reaching out to SAP support for assistance. They may provide insights based on the specific version of your SAP system and any known issues.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP TM for managing freight orders and shipments.
  SAP Notes: Search for SAP Notes related to /SCMTMS/TOR476 for any updates or patches that may resolve known issues.
  System Logs: Check system logs for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to identify the root cause of the error and take appropriate action to resolve it.