How To Fix /SCMTMS/TOR393 - No default discrepancy type available; set discrepancy type manually

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TOR -

• Message number: 393

• Message text: No default discrepancy type available; set discrepancy type manually

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TOR393 - No default discrepancy type available; set discrepancy type manually ?

  The SAP error message /SCMTMS/TOR393 No default discrepancy type available; set discrepancy type manually typically occurs in the context of SAP Transportation Management (TM) when there is an issue related to the handling of discrepancies in transportation orders or freight units. This error indicates that the system could not find a default discrepancy type to apply to a specific situation, and therefore, it requires manual intervention to set the discrepancy type.
  Cause:
  
  Missing Configuration: The most common cause of this error is that the system lacks a defined default discrepancy type for the relevant transportation scenario. This could be due to incomplete configuration in the SAP TM settings.
  Custom Settings: If the system has been customized, it may not have the necessary settings to determine a default discrepancy type.
  Data Issues: There may be issues with the data being processed, such as missing or incorrect entries that prevent the system from identifying a suitable discrepancy type.
  
  Solution:
  
  
  Check Configuration:
  
  Navigate to the SAP TM configuration settings and ensure that a default discrepancy type is defined for the relevant transportation order or freight unit.
  You can check the settings under the following path: 
  
  SPRO > Logistics Execution > Transportation Management > Discrepancy Management > Define Discrepancy Types.
  
  
  Ensure that the discrepancy types are properly configured and assigned to the relevant transportation scenarios.
  
  
  
  Set Discrepancy Type Manually:
  
  If the system prompts for manual entry, you can manually set the discrepancy type in the relevant transaction or screen where the error occurs. This may involve selecting from a list of available discrepancy types.
  
  
  
  Review Customizations:
  
  If your organization has implemented custom solutions, review those customizations to ensure they are not interfering with the default settings for discrepancy types.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to discrepancy management in SAP TM for additional guidance and best practices.
  
  
  
  Testing:
  
  After making changes, perform tests to ensure that the discrepancy type is now being set correctly and that the error does not reoccur.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional insights into configuration best practices.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have implemented.
  Training and Documentation: Ensure that users involved in transportation management are trained on how to handle discrepancies and understand the importance of proper configuration.
  
  By addressing the configuration and ensuring that a default discrepancy type is set, you should be able to resolve the error and streamline the discrepancy management process in SAP TM.