How To Fix /SCMTMS/TOR317 - Consignment order with external ID &1 could not be inserted

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TOR -

• Message number: 317

• Message text: Consignment order with external ID &1 could not be inserted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TOR317 - Consignment order with external ID &1 could not be inserted ?

  The SAP error message /SCMTMS/TOR317 indicates that there is an issue with inserting a consignment order that has an external ID. This error typically arises in the context of SAP Transportation Management (TM) when there is a problem with the data being processed or the configuration settings.
  Causes:
  
  Invalid External ID: The external ID provided may not be valid or may not exist in the system.
  Data Inconsistencies: There may be inconsistencies in the data being sent to the system, such as missing mandatory fields or incorrect data formats.
  Authorization Issues: The user may not have the necessary authorizations to create or modify consignment orders.
  Configuration Issues: There may be configuration settings in SAP TM that are not set up correctly, preventing the insertion of the consignment order.
  Integration Issues: If the consignment order is being created through an interface (e.g., EDI, IDoc), there may be issues with the data being sent from the external system.
  
  Solutions:
  
  Check External ID: Verify that the external ID being used is correct and exists in the system. Ensure that it follows the required format.
  Validate Data: Review the data being sent to ensure that all mandatory fields are filled out correctly and that the data types are appropriate.
  Review Authorizations: Check the user’s authorizations to ensure they have the necessary permissions to create consignment orders.
  Configuration Review: Review the configuration settings in SAP TM related to consignment orders to ensure they are set up correctly.
  Debugging Integration: If the order is being created through an interface, check the logs for any errors or issues in the data being sent. Ensure that the integration is functioning correctly.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like /SCMTMS/ORDR to view and manage transportation orders.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Refer to the SAP Help Portal for documentation on consignment orders and the Transportation Management module for further insights.
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP support team for assistance.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.