How To Fix /SCMTMS/TES_RT021 - Vendor '&1' doesn't offer real-time events

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TES_RT -

• Message number: 021

• Message text: Vendor '&1' doesn't offer real-time events

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TES_RT021 - Vendor '&1' doesn't offer real-time events ?

  The SAP error message /SCMTMS/TES_RT021 Vendor '&1' doesn't offer real-time events typically occurs in the context of SAP Transportation Management (TM) when the system is trying to process real-time events for a vendor that does not support them. This can happen during the execution of transportation processes where real-time event handling is expected.
  Cause:
  
  Vendor Configuration: The vendor specified in the error message is not configured to support real-time events. This could be due to missing settings in the vendor master data or the integration settings.
  Integration Issues: The integration between SAP TM and the vendor's system may not be properly set up to handle real-time events.
  Event Type Not Supported: The specific type of real-time event being requested may not be supported by the vendor's system.
  
  Solution:
  
  
  Check Vendor Configuration:
  
  Go to the vendor master data in SAP and verify that the vendor is set up correctly to handle real-time events.
  Ensure that the necessary parameters for real-time event handling are configured.
  
  
  
  Review Integration Settings:
  
  Check the integration settings between SAP TM and the vendor's system. Ensure that the communication channels are correctly established and that the vendor is capable of sending real-time events.
  If using middleware (like SAP PI/PO), ensure that the relevant interfaces are active and correctly configured.
  
  
  
  Consult Vendor Documentation:
  
  Review the vendor's documentation to confirm whether they support real-time events and what specific events they can handle.
  
  
  
  Error Handling:
  
  If the vendor does not support real-time events, consider implementing a fallback mechanism to handle events in a batch mode instead of real-time.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide insights specific to your system configuration or any known issues.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  Documentation: Review the SAP TM documentation for details on real-time event handling and vendor integration.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution.