How To Fix /SCMTMS/TES_RT014 - System wasn't able to calculate the duration of a freight document

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TES_RT -

• Message number: 014

• Message text: System wasn't able to calculate the duration of a freight document

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TES_RT014 - System wasn't able to calculate the duration of a freight document ?

  The SAP error message /SCMTMS/TES_RT014 indicates that the system was unable to calculate the duration of a freight document. This error typically arises in the context of SAP Transportation Management (TM) when there are issues related to the planning or execution of transportation processes.
  Causes:
  
  Missing or Incomplete Data: The freight document may lack essential data such as start and end locations, transportation times, or other relevant parameters needed for duration calculation.
  Incorrect Configuration: The system configuration for transportation planning might not be set up correctly, leading to issues in calculating durations.
  Master Data Issues: Problems with master data, such as incorrect or missing transportation lanes, routes, or time schedules, can prevent the system from calculating the duration.
  System Performance Issues: If the system is experiencing performance issues or is under heavy load, it may fail to process the calculation in a timely manner.
  Custom Code or Enhancements: If there are custom developments or enhancements in the system, they might interfere with the standard calculation logic.
  
  Solutions:
  
  Check Data Completeness: Ensure that all necessary data for the freight document is complete. Verify that start and end locations, transportation times, and other relevant fields are filled in correctly.
  Review Configuration: Check the configuration settings in SAP TM related to transportation planning. Ensure that all necessary settings for duration calculation are correctly configured.
  Validate Master Data: Review the master data for transportation lanes, routes, and schedules. Ensure that they are correctly defined and active.
  System Performance: Monitor system performance and check for any issues that might be affecting processing times. If necessary, optimize system performance or schedule heavy processing tasks during off-peak hours.
  Debug Custom Code: If there are custom developments, review the code to ensure it does not interfere with the standard functionality. Debugging may be necessary to identify any issues.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that may address this specific error message.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like /SCMTMS/TS (Transportation Scheduling) to review the freight documents and their details.
  SAP Documentation: Refer to the official SAP documentation for Transportation Management for detailed information on configuration and troubleshooting.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  
  If the issue persists after trying the above solutions, it may be beneficial to reach out to SAP support for further assistance.