How To Fix /SCMTMS/TES_RT012 - System wasn't able to calculate the estimated time of arrival (ETA)

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TES_RT -

• Message number: 012

• Message text: System wasn't able to calculate the estimated time of arrival (ETA)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TES_RT012 - System wasn't able to calculate the estimated time of arrival (ETA) ?

  The SAP error message /SCMTMS/TES_RT012 indicates that the system was unable to calculate the Estimated Time of Arrival (ETA) for a transportation request or shipment. This can occur due to various reasons related to configuration, data issues, or system settings. Below are some common causes, potential solutions, and related information to help you troubleshoot this error.
  Causes
  
  
  Missing or Incomplete Master Data:
  
  Transportation lanes, routes, or other relevant master data may not be properly defined or may be missing.
  
  
  
  Incorrect Configuration:
  
  The configuration settings for transportation management may not be set up correctly, leading to issues in ETA calculation.
  
  
  
  Inconsistent or Missing Transportation Data:
  
  The system may lack necessary data such as departure and arrival locations, transportation mode, or vehicle information.
  
  
  
  System Performance Issues:
  
  If the system is experiencing performance issues, it may not be able to process the ETA calculation in a timely manner.
  
  
  
  Routing Issues:
  
  The routing information may not be available or may not be correctly defined for the transportation request.
  
  
  
  Transportation Planning Settings:
  
  The settings for transportation planning may not be correctly configured, affecting the ability to calculate ETA.
  
  
  
  Solutions
  
  
  Check Master Data:
  
  Ensure that all relevant master data (e.g., transportation lanes, routes, locations) is complete and correctly configured.
  
  
  
  Review Configuration Settings:
  
  Verify the configuration settings in the SAP Transportation Management (TM) module to ensure they are set up correctly for ETA calculation.
  
  
  
  Validate Transportation Data:
  
  Check the transportation request or shipment for completeness. Ensure that all necessary fields (e.g., departure and arrival locations, transportation mode) are filled out.
  
  
  
  Analyze System Performance:
  
  Monitor system performance and check for any issues that may be affecting the processing of ETA calculations.
  
  
  
  Check Routing Information:
  
  Ensure that the routing information is available and correctly defined for the transportation request.
  
  
  
  Consult SAP Notes:
  
  Look for relevant SAP Notes or documentation that may address known issues related to ETA calculation.
  
  
  
  Debugging:
  
  If you have access to technical resources, consider debugging the process to identify where the calculation is failing.
  
  
  
  Related Information
  
  SAP Help Documentation: Refer to the official SAP Help documentation for Transportation Management for detailed information on configuration and master data requirements.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed information about the error and the context in which it occurs.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.