How To Fix /SCMTMS/TES_RT006 - Webservice returned with error status '&1' and reason '&2'

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TES_RT -

• Message number: 006

• Message text: Webservice returned with error status '&1' and reason '&2'

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TES_RT006 - Webservice returned with error status '&1' and reason '&2' ?

  The SAP error message /SCMTMS/TES_RT006 indicates that a web service call made by the SAP Transportation Management System (TM) has returned an error status. The message typically includes two placeholders: &1 for the error status code and &2 for the reason for the error. 
  Cause
  The error can be caused by various issues, including but not limited to:
  
  Network Issues: Problems with connectivity between the SAP system and the web service endpoint.
  Service Availability: The web service might be down or not reachable.
  Authentication Issues: Incorrect credentials or lack of proper authorization to access the web service.
  Data Issues: Invalid or incomplete data being sent in the request to the web service.
  Configuration Issues: Incorrect configuration settings in the SAP TM system or the web service itself.
  
  Solution
  To resolve the error, you can follow these steps:
  
  
  Check Network Connectivity: Ensure that the SAP system can reach the web service endpoint. You can use tools like ping or telnet to test connectivity.
  
  
  Verify Service Status: Check if the web service is up and running. You may need to contact the service provider or check the service logs.
  
  
  Review Authentication: Ensure that the credentials used for the web service call are correct and that the user has the necessary permissions.
  
  
  Inspect Data: Review the data being sent in the request. Ensure that all required fields are populated and that the data format is correct.
  
  
  Check Configuration: Review the configuration settings in SAP TM related to the web service. Ensure that the endpoint URL, authentication method, and other settings are correctly configured.
  
  
  Analyze Logs: Check the SAP application logs (transaction SLG1) for more detailed error messages that can provide additional context about the failure.
  
  
  Consult Documentation: Refer to the documentation for the specific web service you are using to understand the expected input and output, as well as any known issues.
  
  
  Contact Support: If the issue persists after checking the above points, consider reaching out to SAP support or the service provider for further assistance.
  
  
  Related Information
  
  Transaction Codes: You may want to use transaction codes like SLG1 (Application Log) to view logs related to the error.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  Web Service Documentation: Review the documentation for the specific web service you are calling to understand its requirements and limitations.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution.