How To Fix /SCMTMS/TES_RT004 - Empty Webservice response

/SCMTMS/TES_RT004 - Overview

• Message type: E = Error

• Message class: /SCMTMS/TES_RT -

• Message number: 004

• Message text: Empty Webservice response

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TES_RT004 - Empty Webservice response ?

  The SAP error message /SCMTMS/TES_RT004 Empty Webservice response typically occurs in the context of SAP Transportation Management (TM) when the system is trying to communicate with an external service (like a carrier or a logistics service provider) and receives an empty response. This can happen for various reasons, and understanding the cause is crucial for troubleshooting.
  Possible Causes:
  
  Network Issues: There may be connectivity problems between the SAP system and the external web service.
  Service Unavailability: The external service might be down or not responding due to maintenance or other issues.
  Incorrect Configuration: The configuration settings for the web service in SAP TM might be incorrect, leading to failed requests.
  Authentication Issues: If the web service requires authentication, issues with credentials or tokens can lead to empty responses.
  Data Issues: The data being sent to the web service might be incomplete or incorrect, causing the service to return no data.
  Timeouts: The request might be timing out