How To Fix /SCMTMS/TEND311 - Shipment BTD ID not provided in shipment confirmation message

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TEND -

• Message number: 311

• Message text: Shipment BTD ID not provided in shipment confirmation message

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TEND311 - Shipment BTD ID not provided in shipment confirmation message ?

  The SAP error message /SCMTMS/TEND311 Shipment BTD ID not provided in shipment confirmation message typically occurs in the context of SAP Transportation Management (TM) when there is an issue with the shipment confirmation process. This error indicates that the system expected a Business Transaction Document (BTD) ID in the shipment confirmation message, but it was not provided.
  Cause:
  
  Missing BTD ID: The shipment confirmation message sent to the SAP system does not include the required BTD ID, which is necessary for the system to identify the shipment.
  Integration Issues: There may be issues with the integration between SAP TM and other systems (like SAP ERP or third-party systems) that are responsible for sending the shipment confirmation.
  Configuration Issues: The configuration settings in SAP TM may not be set up correctly to handle the shipment confirmation messages.
  Message Format: The format of the message being sent may not comply with the expected structure, leading to the omission of the BTD ID.
  
  Solution:
  
  Check the Message: Review the shipment confirmation message being sent to ensure that it includes the BTD ID. This may involve checking the middleware or integration layer that is responsible for sending the message.
  Integration Configuration: Verify the integration settings between SAP TM and the other systems. Ensure that the necessary fields, including the BTD ID, are being mapped correctly.
  Update Configuration: If the configuration in SAP TM is incorrect, update it to ensure that it can process the shipment confirmation messages correctly.
  Testing: After making changes, conduct tests to ensure that the shipment confirmation messages are being processed correctly and that the BTD ID is included.
  Consult Documentation: Refer to SAP documentation or notes related to the specific version of SAP TM you are using for any additional guidance or known issues.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Use transaction codes like /SCMTMS/SHPMNT to view shipment details and confirm that the BTD ID is correctly assigned.
  Logs and Traces: Review application logs and traces to gather more information about the error and identify where the process is failing.
  Support: If the issue persists, consider reaching out to SAP support for assistance, providing them with detailed information about the error and the steps you have taken to resolve it.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.