How To Fix /SCMTMS/TEND309 - Content of message &1 causes conflicting updates

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TEND -

• Message number: 309

• Message text: Content of message &1 causes conflicting updates

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TEND309 - Content of message &1 causes conflicting updates ?

  The SAP error message /SCMTMS/TEND309 indicates that there are conflicting updates in the Transportation Management System (TMS). This typically occurs when multiple users or processes attempt to update the same data simultaneously, leading to inconsistencies.
  Cause:
  
  Concurrent Updates: Multiple users or processes are trying to change the same transportation request, shipment, or other related objects at the same time.
  Data Locking: The system may have a locking mechanism that prevents simultaneous updates, and when a second update is attempted, it results in a conflict.
  Inconsistent Data: The data being processed may have inconsistencies or dependencies that are not being respected during the update process.
  
  Solution:
  
  Identify Conflicting Updates: Check the logs or the transaction history to identify which users or processes are causing the conflict. This can often be done through transaction codes like SM12 (for lock entries) or SM21 (for system logs).
  Coordinate Updates: Ensure that users are aware of each other's activities. Implement a process to coordinate updates to shared data.
  Retry the Operation: After resolving the conflict, retry the operation that caused the error. Sometimes, simply waiting for a moment and then trying again can resolve the issue.
  Check for Data Consistency: Ensure that the data being updated is consistent and does not violate any business rules or dependencies.
  Review Custom Code: If there are custom developments or enhancements in the TMS area, review them to ensure they are not causing the conflict.
  System Configuration: Check the configuration settings in TMS to ensure they are set up correctly and are not contributing to the issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  SM12: To view and manage lock entries.
  SM21: To check system logs for errors.
  SLG1: To view application logs for more detailed error messages.
  
  
  SAP Notes: Search for SAP Notes related to /SCMTMS/TEND309 for any known issues or patches that may address the problem.
  Documentation: Review SAP documentation on TMS for best practices in managing transportation requests and shipments to avoid conflicts.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis or TMS support team for further investigation and assistance.