How To Fix /SCMTMS/TEND244 - Freight RFQ &1 sent by SMS to contact person &2

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TEND -

• Message number: 244

• Message text: Freight RFQ &1 sent by SMS to contact person &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TEND244 - Freight RFQ &1 sent by SMS to contact person &2 ?

  The SAP error message /SCMTMS/TEND244 typically relates to the Transportation Management (TM) module, specifically concerning the sending of Freight Request for Quotation (RFQ) notifications via SMS to a designated contact person. Here’s a breakdown of the cause, potential solutions, and related information for this error message:
  Cause:
  
  Configuration Issues: The system may not be properly configured to send SMS notifications. This could involve missing settings in the communication configuration or incorrect parameters for the SMS service.
  Missing Contact Information: The contact person specified may not have valid or complete contact information (e.g., phone number) in the system.
  Technical Issues: There could be issues with the SMS gateway or service provider that is supposed to handle the SMS sending.
  Authorization Issues: The user or system may not have the necessary authorizations to send SMS notifications.
  
  Solution:
  
  
  Check Configuration:
  
  Ensure that the SMS communication settings are correctly configured in the SAP system. This includes checking the SMS gateway settings and ensuring that the necessary parameters are set up.
  Verify that the relevant communication methods are enabled for the contact person.
  
  
  
  Validate Contact Information:
  
  Check the contact details of the person specified in the error message. Ensure that the phone number is correctly formatted and that the contact is active in the system.
  
  
  
  Test SMS Functionality:
  
  Conduct a test to see if SMS notifications can be sent successfully to other contact persons. This can help determine if the issue is isolated to a specific contact or a broader system issue.
  
  
  
  Review Logs:
  
  Check the application logs or system logs for any additional error messages or warnings that could provide more context about the failure.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on configuring and troubleshooting SMS notifications in the Transportation Management module.
  
  
  
  Contact Support:
  
  If the issue persists, consider reaching out to SAP support or your internal IT team for further assistance. They may have more insights or access to system-level diagnostics.
  
  
  
  Related Information:
  
  SAP Notes: Look for relevant SAP Notes that might address known issues or provide patches related to the /SCMTMS/TEND244 error.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  Training and Documentation: Ensure that users involved in the process are trained on the correct procedures for managing RFQs and SMS notifications.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.