How To Fix /SCMTMS/TEND243 - SMS for rejected freight quotation sent to contact person &1

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TEND -

• Message number: 243

• Message text: SMS for rejected freight quotation sent to contact person &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TEND243 - SMS for rejected freight quotation sent to contact person &1 ?

  The SAP error message /SCMTMS/TEND243 typically indicates that a freight quotation has been rejected and that the notification regarding this rejection has been sent to the specified contact person. This message is part of the SAP Transportation Management (TM) module, which is used for managing logistics and transportation processes.
  Cause:
  The rejection of a freight quotation can occur due to several reasons, including but not limited to:
  
  Incorrect Quotation Details: The details provided in the freight quotation may not meet the required criteria or may contain errors.
  Pricing Issues: The pricing in the quotation may not align with the expected rates or may be higher than what is acceptable.
  Contractual Terms: The terms and conditions of the quotation may not comply with the contractual agreements in place.
  System Configuration: There may be issues with the configuration of the transportation management system that lead to the rejection of valid quotations.
  
  Solution:
  To resolve the issue indicated by the error message /SCMTMS/TEND243, you can take the following steps:
  
  
  Review the Quotation: Check the details of the rejected freight quotation to identify any discrepancies or errors. Ensure that all required fields are filled out correctly.
  
  
  Check Pricing and Terms: Verify that the pricing and terms of the quotation are in line with the expectations and agreements. If necessary, negotiate with the freight provider to adjust the quotation.
  
  
  Consult with Stakeholders: Communicate with the relevant stakeholders (e.g., logistics team, finance department) to understand the reasons for the rejection and gather any additional information needed.
  
  
  System Configuration: If the issue seems to stem from system configuration, consult with your SAP Basis or TM configuration team to ensure that the system settings are correct and that there are no underlying issues affecting the quotation process.
  
  
  Resend the Quotation: Once the necessary corrections have been made, resend the freight quotation to the contact person.
  
  
  Documentation: Ensure that all communications and changes are documented for future reference and to prevent similar issues from occurring.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the /SCMTMS/TEND243 error message. SAP frequently updates its knowledge base with solutions to common problems.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP TM that can help you manage freight quotations and monitor their status.
  User Training: Ensure that users involved in the freight quotation process are adequately trained on the system and understand the criteria for valid quotations.
  
  If the issue persists after following these steps, consider reaching out to SAP support for further assistance.